Get Frothin’ Open the forecast

Privacy policy

Plain English, like the forecast. Get Frothin’ is built to collect as little as possible, and you can delete everything yourself.

Last updated 3 October 2026.

The short version

What we collect and why

Only what each feature needs to work:

WhatWhere it’s keptWho can see itHow long
Your name, level, region and settingsThis phone (and your profile on our server once you have an account)Your name and level are shown next to what you shareUntil you change or delete them
Check-ins (break, time, optional note and board)Our databaseEveryone, or only your crew if you choose "crew only"Shown for 12 hours; kept for your session history until you delete it
Session ratings and forecast conditionsOur databaseUsed without names or ids to tune the forecastUntil you delete your data
Keen plansOur databaseEveryone, or only your crewShown until 2 hours after the planned time
Live look photosOur photo storageEveryoneShown for 6 hours, deleted after 24 hours
Tips, reports and shakasOur databaseEveryone (tips and reports show your first name)Until you delete them or your data
Profile photoThis phone; our photo storage only if you choose to show itEveryone, only if you turn it onUntil you remove it
Your quiver (boards and board photos)Our database and private photo storageOnly youUntil you delete them
Crew links, requests and invite codesOur databaseOnly you and the other personUntil either of you removes them; invites expire after 14 days
Private notes and secret spotsOur database, encrypted on your phone firstOnly you: we only hold scrambled text we can’t readUntil you delete them
MilestonesThis phone and our databaseOnly youUntil you delete your data
Alert subscription (a push address from your browser, your level and region)Our databaseNobodyUntil you turn alerts off
Tide sign-in identifierOur databaseNobodyUntil you delete your data

If you don’t use a feature, we don’t collect anything for it. Browsing the forecast stores nothing about you on our server.

Your location

We never track where you are. The only time the app asks for your location is if you tap "Save where I am" on a secret spot, and that location is encrypted on your phone before it’s saved, so only you can read it. Check-ins only record the break you choose.

Accounts and Tide sign-in

The first time you do something that needs saving, the app creates an anonymous account: a random id, with no email or password. If you choose to sign in with Tide, Tide handles the sign-in and we receive only an identifier for your Tide account, never a password. That keeps your history and quiver on any phone. Your Tide account itself is managed by Tide under its own privacy policy.

Encryption

Private session notes and secret spots are encrypted on your phone with your Tide keys before they leave it. We store only the scrambled result and have no way to read it. Everything sent between the app and our servers is encrypted in transit (HTTPS).

Who else is involved

We use a few trusted services to run Get Frothin’. They process data only to provide their service to us:

Some of these companies are based overseas, so data may be processed outside Australia. We choose services with strong security and privacy commitments.

Sponsors

Get Frothin’ is free because local businesses sponsor it. A sponsor gets a clearly labelled card in the app and a link. Sponsors don’t get any information about you, and we don’t use ad trackers.

What others can see

When you check in, plan a surf, post a tip, photo or report, or show your profile photo, other people can see it with your first name and level. If you set "Who sees your check-ins and plans" to My crew only, only your crew can see your check-ins and plans. That’s enforced by our database, not just hidden in the app. Mini profiles never show where you’ve surfed.

Your choices and rights

If you’re not happy with how we handle a privacy concern, you can contact the Office of the Australian Information Commissioner.

Young surfers

Get Frothin’ is for surfers of all ages, but it isn’t designed for children to use on their own. If you’re under 16, please use it with a parent or guardian, and don’t post photos of yourself or other people. If you think a child has shared personal information, email us and we’ll remove it.

Security

Each person can only read and change their own private data (enforced by the database for every request), private photos are in private storage, sign-in uses Tide with device-bound tokens, and the website runs a strict security policy. No system is perfect: if we ever have a data breach that could cause you harm, we’ll tell you and the regulator as the law requires.

Changes

If we change this policy, we’ll update the date at the top, and tell you in the app if the change is significant.

Contact

Get Frothin’, Gold Coast, Queensland, Australia. support@getfrothin.com